[Q20-Q41] PSA-Sysadmin by Certinia Actual Free Exam Questions And Answers [UPDATED 2024]

NO.20 As a system administrator, what are the recommended steps you should take to keep informed about new PSA features, components and tools?

NO.21 Managers within your company are using the Resource Planner to check a resource’s availability but report that they are not seeing the Availability column on the Resource Planner.
Which two of the following could be causing this issue? (Choose two.)

NO.22 Your company has both full time and part time resources. From a Human Resources perspective, part time resources can work any number of hours per week. From a Resource Planning perspective, management has agreed that part time workers can be estimated at 20 hours per week.
Based on this information, how many work calendars should be created?

NO.23 Your organization has decided to change the default scheduling strategy to be used as a starting point when creating an Assignment on the Project.
Which of the following tasks do you need to perform to accommodate this requirement?

NO.24 A Project Manager wants to generate a report on the Project’s Margin, Revenue, and Costs for a specific period, and to be able to reuse it.
How do you set up this requirement in the Org?

NO.25 Currently Project Managers and Resource Managers are using Gantt. You do not want your Project Managers creating assignment, resource requests or milestones from the Gantt. Which of the following custom settings should you configure to hide these buttons?

NO.26 When a timecard is submitted into an Approval process, you would like to capture the Submitted Date in a field to use for reporting purposes. You’ve already created the new Submitted Date field on the Timecard object.
What is the easiest approach to use in setting up this configuration within an Approval process?

NO.27 You have received a requirement to add the “Gantt” button to the Project page layout. Dynamic Forms are not in use. How would you configure this change?

NO.28 You have set up a Flow to automatically assign a resource’s manager to the approver field on Timecards. Users have reported that submitted Timecards are going to the Project Manager for approval and not the resource’s manager. Of the following, which could be a reason for this?

NO.29 When setting up a Utilization calculation, what does the “Is Report Master” field mean?

NO.30 What tools can you use to customize your workspaces?

NO.31 Which of the following are currently available PSA workspaces?

NO.32 On the Resource Request Lightning page, your team is requesting changes to the Filter panel on the right side of the page, and would like to know what configurations are possible.
Which two of the following configurations are available for the Filter panel? (Choose two.)

NO.33 Managers want to be able to edit expenses once they are marked as approved, “Include in Financials” is selected, but before the Billing Events are created. Which of the following options do you choose under the Permission Control record?

NO.34 Actuals are the result of calculations run on transactions that occur in a business record. PSA tracks Actuals by incrementing values in specified amounts for each time period. Actuals include which of the following?

NO.35 The Finance Team is interested in limiting the amount for a particular type of expense company-wide.
Of the following, which is the best solution to accomplish this?

NO.36 You are in the process of setting up your organization’s Resources and learn that Resources in France will be working a 35-hour work week.
What will you need to do to set them up with the proper work calendar?

NO.37 One of the Project Managers in your company has reached out to you to resolve an issue. Many of the Timecards that were approved in the last week against projects are not reflecting back on the Project Actuals.
You check that the Actuals Configuration Group > Calculation Mode option is set to “Scheduled”.
What is the next step you should take?

NO.38 You are notified that some approved Miscellaneous Adjustments records are not getting picked up in the Billing Event Generation process during month end billing.
Which two of the following system settings do you need to have in place for Miscellaneous Adjustments to get picked up in the billing run? (Choose two.)

NO.39 You configured a new Salesforce approval process on the “Timecard” object. What is needed to make a user a Timecard approver in this process?

NO.40 A Services manager has asked you to set up a unique “FF Navigation” lightning component on the “Services Delivery Workspace” that will provide separate options to users based on which team (business unit) they belong to.
Which two of the following actions would successfully accomplish the required setup? (Choose two.)

NO.41 In your company, you have 2 types of users:
Type 1: Employees that need to enter Timecards, Expenses, and need access to the Resource Planner Type 2: Project Managers that need to enter Timecards, Expenses, and need access to the Resource Planner and the Project Planner All employees are tied to the basic “Standard PSA User” profile that gives them access only to the “Accounts” and “Contacts” objects.
Kevin is a Type 1 employee. However, when he logs into his Salesforce org, he can see the tab for the Project Planner, along with Resource Planner, Timecards, and Expenses.
Which of the following troubleshooting steps would you take to stop the Project Planner tab from appearing in Kevin’s App Menu?