[Apr 19, 2025] 100% Latest Most updated Sales-Cloud-Consultant Questions and Answers [Q107-Q130]

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[Apr 19, 2025] 100% Latest Most updated Sales-Cloud-Consultant Questions and Answers

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Salesforce Sales-Cloud-Consultant certification exam is designed for professionals who want to prove their expertise in Salesforce Sales Cloud. Salesforce Certified Sales Cloud Consultant certification is particularly suitable for those who work as sales managers, consultants, or administrators. By passing the Sales-Cloud-Consultant exam, candidates can demonstrate their knowledge of key concepts related to Sales Cloud functionality, implementation, and best practices.

Salesforce Sales-Cloud-Consultant Exam is an excellent opportunity for professionals to enhance their sales cloud knowledge and skills. Salesforce Certified Sales Cloud Consultant certification is highly valued in the industry and helps professionals to demonstrate their expertise in Salesforce Sales Cloud. Candidates can prepare for the exam by taking online courses, attending webinars, and practicing with sample questions. With the right preparation, candidates can pass the exam and become certified Salesforce Sales Cloud Consultants.

NO.107 The sales department at cloud kicks is growing quickly. New sales executives should prioritize interacting with existing contacts who are decision makers and influencers to further the business relationship.
Which solution should the consultant recommend?

Use Contact roles on the Opportunity object.

Add a contact lookup Meld to the Opportunity.

Add a multi-select picklist field on the Opportunity object.

Use a junction object between the Opportunity and Contact.

NO.108 The Cloud Kicks (CK) IT team wants to enable Person Accounts in its Salesforce org.
Which three prerequisites must be met before the consultant can enable Person Accounts?
Choose 3 answers

User Profiles with Read access to Accounts must also have Read access to Contacts.

At least one Record Type should be created for Accounts.

The CK customer portal must be disabled to allow Person Account self-registration in the future.

The organization-wide default sharing is set so either Contact is Controlled by Parent or both Account and Contact are Private.

The organization-wide default for both Accounts and Contacts should be set to Public Read/Write.

NO.109 Who is most interested in visibility, no surprises, and system ROI?

Sales Reps

Sales/Marketing Managers

Sales/Marketing VP

NO.110 Universal Containers North American and European sales teams have different business requirements related
to creating new of opportunities in Salesforce. As a result, each team must complete a set of
geographically-specific fields relevant only to their team as well as common fields that both teams complete.
Additionally, each team should NOT be able to report on the others region-specific fields. What solution
should a consultant recommend to satisfy this scenario?

Implement field-level security to allow access to fields for the respective regional sales teams

Create separate page layouts and record types for each of the regional sales teams.

Utilize Visual force to build an opportunity page that dynamically checks the users region to determine
‘-‘ which fields to display.

Build a custom object with private sharing to capture the additional fields as a separate record.

NO.111 What are the factors that influence marketing metrics and drive key marketing business challenges?

Insufficient lead generation

Poor alignment with sales

Measuring marketing ROI

NO.112 Who can benefit from the Quotes feature? (Select all that apply)

A customer who wants to get a quote from Salesforce

A sales rep who wants to create and email a PDF quote from Salesforce

An Administrator who wants to manage quoting in Salesforce

NO.113 Which pair of reports is best associated with the business driver “Improve Sales Rep productivity” ?

“# of Face-to-Face Meetings” and “# of Deals Won, Lost, and In-Progress”

“Stage Duration Age” and “Forecast by Sales Rep”

“Closed Opportunities by Lead Source” and “Reasons for Lead Disqualification”

NO.114 Cloud Kicks currently supports three business lines within a single Salesforce instance:
Running, Athleisure, and Celebrity Co-Branded. The VP of Atheisure controls a large budget and is often able to re-prioritize business stories and ‘shadow projects’ into releases ahead of other groups.
This topic comes up frequently and often details the monthly project management meeting, which limits the amount of time available to cover other critical topics.
Which two strategies should the consultant recommend to address these issues?
Choose 2 answers

Create a weekly All-Hands call, including business and technology resources, to review direction and priority of development.

Divide the development team into three units/tracks to support each line of business independently.

Propose a monthly executive steering committee to manage budget, handle direction questions, and ensure development capacity is split equitably

Change the project management meeting to weekly, and keep the focus on action items, project risks, and resource requests.

NO.115 When a Lead record is converted, Cloud Kicks wants the Account, Contact, Opportunity, and Product records to be automatically created with minimal user input. Which strategy should the Consultant use to meet this requirement?

Create a custom Quick action that creates new records

Override the standard Convert button with a custom Lightning Component.

Enable the customized lead conversion setting from Setup.

Utilize workflow rules to create records.

NO.116 The Marketing Director at Cloud Kicks has requested that a form be added to the company website to capture new lead contact information and the Primary Product they are interested in. Once submitted, a lead should receive an email tailored to the Primary Product they selected. The lead record should also be assigned to the correct owner for that Primary Product.
Which three steps are required to create an efficient solution? (Choose three.)

Create a lead owner field on the product record to use for assignment.

Generate a web-to-lead form that includes both standard and custom fields.

Configure lead assignment rules to route leads to the correct owner.

Create email templates for each Primary Product with corresponding email response rules.

Leverage a Lightning Component that collects the information and routes it.

Create a Visualforce page that includes both standard and custom fields.

NO.117 The sales department at Universal Containers uses approval processes to streamline the approval of high-value
opportunities. These approvals are becoming delayed in the approval process because managers forget to
approve the requests from their home-page. What can a consultant recommend to improve the approval
process? Choose 2 answers

Enable approvals by email for the approval process for high-value opportunities.

Schedule and email a report of all pending approvals to managers.

Allow managers to approve or reject approval requests from the Chatter feed.

Create a dashboard of pending approvals and add it to the Chatter feed.

NO.118 Universal Containers is exploring ways to provide their customers with more self-service options in their new Customer Community to reduce the number of interactions with their contact center. Which two features should a Consultant consider implementing? Choose 2 Answers

Add the Question action to Chatter in the community publisher

Use a community template to set up their customer community

Enable Live-Agent in their community to chat with an agent

Enable web-to-case on their public website

NO.119 Cloud Kicks is running a campaign for the Shoe of the Month club. Sales management wants to use Campaign Influence features with Opportunities to attribute a percentage of success to influential campaigns.
Which feature will allow for revenue share with standard and custom attribution models?

Create a reporting snapshot for Campaigns.

Use sharing rules to give access to Campaign members.

Create a formula field to track Campaign Influence.

Use Customizable Campaign Influence for reporting.

NO.120 How are profiles important when managing security?

NO.121 Universal Containers (UC) hired a consulting company to implement Sales Cloud. This will be the third CRM application UC has used in the past 5 years. Employees have failed to adopt the previous two applications.
Which step should be part of UC’s plan to help drive adoption of Sales Cloud?

Identify change management champions.

Implement User Acceptance Testing (UAT).

Revoke user access to legacy systems.

NO.122 The Cloud Kicks IT team has noticed that there are many duplicate Person Accounts and wants to merge them.
What should the consultant explain to the team about merging Person Accounts?

They can be merged with contact records.

They can be merged with any type of Account.

They can be merged with other Person Accounts.

NO.123 CORRECT TEXT
Competitor is beating us out of deals. Where to track competitor product info?
a.Product
b.Opportunity
c.Opportunity product
d.Asset

NO.124 When multiple currencies are enabled how are currency fields calculated?

NO.125 The Sales Director at Cloud Kicks noticied that while Lead conversion rates were high, Opportunities were not moving through the sales cycle, many of the contacts that were converted had no phone, email, or background information captured. Which three solutions can be used to improve the quality of Leads being converted?
Choose 3 answers

Create a validation rule to check that necessary information is complete upon Lead conversion.

Update web-to-lead forms to require input fields be completed prior to submission.

Schedule a report that notifies Lead owners daily of Leads with incomplete information.

Implement a trigger that warns the user of incomplete information during Lead conversion.

Mandate that all Lead data must be reviewed prior to being created in Salesforce.

Review Lead conversion mapping to ensure necessary fields are mapped correctly.

NO.126 Cloud Kicks (CK) is starting to plan its first Salesforce Release. CK would like to put together a comprehensive preview of the release to communicate the upcoming changes and new features to the leadership team, stakeholders, and end users. CK has asked a consultant for guidance.
Which option should the consultant recommend?

Release Matrix

Release Notes

Release in a Box

NO.127 A consultant has conducted discovery sessions with Cloud Kicks stakeholders and is ready to begin gathering use cases for deal processes.
Which group should provide content for the use cases?

Business development team

Leadership team

Finance team

NO.128 The VP of Service at Universal Containers is looking for ways to reduce contact centers costs. Which two metrics should the Consultant recommend? Choose 2 answers

Average Handle Time

Service-Level Agreements

First Call Resolution

Time to Answer

NO.129 Universal Containers needs to track quarterly sales goals for users. What are two ways a consultant can display sales goals and allow users to track their progress toward their goals?22.
Choose 2 answers:

Create a Custom Report Type.

Enable Forecast Adjustments.

Enable Show Quota % Attainment.

Create a quarterly snapshot

NO.130 Can Partner Portal users see all list views when logging into Salesforce?

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[Apr 19, 2025] 100% Latest Most updated Sales-Cloud-Consultant Questions and Answers [Q107-Q130]

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