[Apr 17, 2023] Step by Step Guide to Prepare for 1z0-1003-22 Exam BrainDumps [Q17-Q32]

Q17. Which option enables a user to enter a value of their choice when creating a filter for use within the OFSC management views?

Ensure that the assigned User Type has read/write access to the Filters configuration screen.

Ensure that the filter is listed in the Restrictions and Filters section of the assigned User Type.

Select the “Dynamic” option when specifying the filter conditions.

Deselect the “Dynamic” option when specifying the filter conditions.

Q18. A customer supports a particular type of activity that requires a security clearance to gain access to the job site, and they only have a few resources that have clearances.
These activities don’t happen all that often, and as such, they are not concerned with quota management for them. Instead, when an acti/ity of this type needs to be booked, the customer will directly assign it to one of their qualified resources.
Which API request will provide this customer with the information they need to directly assign the activity to the right resource?

GET ‘resources’ request

‘activityBookingOptions’ request

‘bookingStatuses’ request

‘findMatchingResources’ request

Q19. A field technician has been assigned a scheduled, but not-ordered activity that they need to perform later in q given day.
Their company has a policy that requires their technicians to perform some advance testing as an administrative task prior to beginning work on these types of activities.
Which option enables them to account for their time performing these tasks?

Create a ‘start-after’ link template between the preliminary work and the scheduled work.

Select the ‘Prework’ action from within the activity record in Oracle Field Service Cloud (OFSC).

Add a new ‘Prework’ custom property to the ‘Edit/View activity’ context in Oracle Field Service Cloud (OFSC).

Create a ‘start-before’ link template between the preliminary work and the scheduled work.

Q20. Your customer wants to configure an inner step message (“B”) to send an email if a previous messa (“A”) has Failed.
Which statement explains how this can be supported?

In the Message Scenario screen’s Blocking Conditions tab of message B, add a condition that blocks the message when the message A’s status is NOT IN failed.

In the Message Scenario screen’s Next Steps tab of message A, add message B as the Next Message Step with the final status “Failed”.

In the Message Scenario screen’s Next Steps tab of message B, add message A as the Next Message Step with the final status “Failed”.

In the Message Scenario screen’s Blocking Conditions tab of message B, add a condition that blocks the message when the message A’s status is NOT IN sent.

Q21. Which two default attributes serve as stand-alone keys for work zones?

Service Code

Completion Code

Fault code

Zip code

Travel area

City

Q22. Your company has three different levels of ‘VIP’ customers – Gold, Silver, and Bronze.
There is a read-only ‘VIP Levef property where one of these options will appear on the ‘Edit/View Activity’ form of every applicable activity.
Any Gold VIP customers should be offered a free three-month streaming VoD service trial as a token of appreciation.
If they accept, a record of that must be maintained. A ‘VoD Service Trial’ Integer check box property has been created.
What must you do in order to ensure that the check box is visible on the Edit/View Activity form only for Gold VIP members?

Create a filter to only show the ‘VoD Service Trial’ property if ‘Gold’ appears on the Edit/View Activity form.

Use a regular expression to limit valid entries for the ‘VoD Service Trial’ property to ‘Gold’ only.

Add the VoD Service Trial’ property with a default value of ‘Gold’ to the Edit/View Activity form.

Add the ‘VoD Service Trial1 property with a conditional visibility to the Edit/View Activity form.

Q23. Your customer does not want to manage work zone assignments for each individual technician resource because all technicians can work in the same areas without bias or preference.
Which two options fulfill that customer requirement?

Assign all work zones at the parent level in the Resource Tree.

Create a single work zone with no work zone keys and assign it to all resources

Deselect “work zone support” in Business Rules to disable routing consideration of zones entirely.

Deselect “work zone support” in the routing plan configuration screen for all routing plans.

Create a single work zone group, with all zones included in the group, and assign it to the highest level in the resource tree.

Q24. Which two statements are correct regarding String and Integer property types?

Both property types can contain alphanumeric characters and punctuation.

Both property types can contain Geolocation elements.

Integer property types can be used for check box elements, whereas String property types can be used for phone numbers or email addresses.

Both property types can include regular expressions.

Q25. A company has technicians in a local Austin office in the United States, which has been configured as a bucket within Oracle Field Service Cloud (OFSC).
They want all of their technicians to be able to work within the AUSTIN_SOUTHWEST work zone, but also need just the technicians Sandra Bernstein and Larry Johnson to be able to work within the AUSTIN_NORTHWEST work zone as well.
Which work zone configuration option meets these requirements?

Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket.

Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also set the

AUSTIN_NORTHWEST work zone individually on Sandra Bernstein and Larry Johnson’s resource records.

Assign both the AUSTIN_SOUTHWEST and the AUSTIN_NORTHWEST work zones to the Austin bucket.

Assign the AUSTIN_SOUTHWEST work zone to the Austin bucket and also set the

Q26. A scheduled activity with an ‘Installation’ work skill existSiin a bucket and is ready to be routed.
A resource within that bucket – John Smith – has no individual work skills designated on his resource record in Oracle Field Service Cloud (OFSC), but he qualifies for that activity in all other aspects.
Which statement is correct regarding how routing handles work skill matches in this situation?

Routing will not assign that activity to John Smith due to a soft skills mismatch.

Routing will not assign that activity to John Smith due to a work skills mismatch.

Routing will consider assigning that activity to John Smith because if a resource has no specific work skills designated on their record, they are assumed to have all skills at levels of 100.

Routing will only consider assigning that activity to John Smith if no other resources in the bucket have the ‘Installation’ work skill directly designated on their records either.

Q27. While most field resources for a particular company should see the countdown that displays the estimated time remaining for an activity in Oracle Field Service Cloud (OFSC), their ‘contractor resources’ that only perform periodica work should NOT see it.
Which configuration supports the requirement to hide the countdown timer for those ‘contractor resources’ that do NOT need to see it when they are working on their assigned activities?

Assign the ‘contractor resources’ to a Resource Type where the ‘Display the remaining activity time’ feature is disabled.

Assign the ‘contractor resources’ to a User Type where the ‘Display the remaining activity time’ feature is disabled.

Set the visibility condition for the Activity Timer context to ‘show* for the User Types that need it, but exclude the ones assigned to the ‘contractor resources’.

Set the visibility condition for the Activity Timer context to ‘hidden’ for the ‘contractor resources’ assigned User Type.

Q28. An Oracle Field Service Cloud (OFSC) Enterprise customer has decided to provide their technicians with access to a map layer showing real-time traffic updates.
The User Type for those technicians has been updated with the ‘Use real-time traffic data’ feature enabled, and all activities will have resolved coordinates provided when they are created.
Which two statements are correct regarding what those technicians will experience when signed into the OFSC Core Application with that feature enabled?

Upon route activation, only the travel duration to their first activity will be updated with real-time traffic data.

When the technician completes an activity, the travel durations to the rest of the activities along their route will be updated with real-time traffic data.

When the technician completes an activity, only the travel duration to their next activity will be updated with real-time traffic data.

Upon route activation, the travel durations to all of the activities along their route will be updated with real-time traffic data.

Q29. A customer wants to add or update multiple activities from a single API call from their middleware. Which two options are viable and support the requirement?

Core REST API “activities” request

Inbound SOAP API “update_activity” command

Core REST API “activities/custom-actions/bulkUpdate” request

Inbound SOAP API “add_activity” command

Q30. Which three options are valid ‘Units of measure’ in a Resource Type’s[ ‘Load Threshold’ section, that are used to determine how the icons are displayed in the Dispatch Console based on the resource’s current load?

Overtime cost

Number of activities

Travel time cost

Working hours cost

Hours

Time percent

Q31. A client requires that an updated customer’s signature and site photograph be captured for all ‘reopened’ activities.
Which property and screen configuration step meets this requirement?

Set the signature and site photograph properties to have ‘blank’ default values when the condition of ‘astatus = reopen’ is met.

Ensure that the ‘Clone property data on Reopen or Prework1 parameter is deselected for the signature and site photograph properties.

Set a Regular Expression for the signature and site photograph properties with an assigned value of ‘Updated’.

Select the ‘Clone property data on Reopen or Prework’ parameter on the ‘Reopen Activity’ context and enter the appropriate properties in the ‘Exceptions’ list.

Q32. Which two statements are correct regarding String and Integer properties?

Integer properties can be used for check box elements, whereas String properties can be used for phone numbers or email addresses.

Both properties are limited in terms of which entity types they can be associated with.

Both properties can contain Geolocation elements.

Both properties can contain alphanumeric characters and punctuation.

Both properties can include regular expressions.

[Apr 17, 2023] Step by Step Guide to Prepare for 1z0-1003-22 Exam BrainDumps [Q17-Q32]

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