All Obstacles During 220-1102 Exam Preparation with 220-1102 Real Test Questions [Q168-Q191]

Rate this post

All Obstacles During 220-1102 Exam Preparation with 220-1102 Real Test Questions

Fully Updated Free Actual CompTIA 220-1102 Exam Questions

CompTIA 220-1102 exam consists of 90 multiple-choice and performance-based questions that measure the candidate’s knowledge and skills in areas such as troubleshooting, installing and configuring operating systems, security, and networking. 220-1102 exam is designed to test the candidate’s ability to handle real-world situations and scenarios that they may encounter in their career. 220-1102 exam is available in English, Spanish, German, Japanese, Portuguese, and Thai languages.

NO.168 Someone who is fraudulently claiming to be from a reputable bank calls a company employee. Which of the following describes this incident?

Pretexting

Spoofing

Vishing

Scareware

NO.169 An IT security team is implementing a new Group Policy that will return a computer to the login after three minutes. Which of the following BEST describes the change in policy?

Screen lock

User permission

NO.170 A user’s mobile phone has become sluggish A systems administrator discovered several malicious applications on the device and reset the phone. The administrator installed MDM software. Which of the following should the administrator do to help secure the device against this threat in the future? (Select TWO).

Prevent a device root

Disable biometric authentication

Require a PIN on the unlock screen

Enable developer mode

Block a third-party application installation

Prevent GPS spoofing

NO.171 A technician is asked to resize a partition on the internal storage drive of a computer running macOS. Which of the followings tools should the technician use to accomplish this task?

Consoltf

Disk Utility

Time Machine

FileVault

NO.172 Which of the following only has a web browser interface?

Linux

Microsoft Windows

iOS

Chromium

NO.173 A technician is following the ticketing system’s best practices when handling user support requests. Which of the following should the technician do first when responding to a user support request that contains insufficient information?

Ask the user for clarification.

Keep the user updated on the progress.

Document the root cause.

Follow the system’s escalation process.

NO.174 Users access files in the department share. When a user creates a new subfolder, only that user can access the folder and Its files. Which of the following will MOST likely allow all users to access the new folders?

Assigning share permissions

Enabling inheritance

Requiring multifactor authentication

Removing archive attribute

NO.175 A systems administrator is troubleshooting network performance issues in a large corporate office. The end users report that traffic to certain internal environments is not stable and often drops. Which of the following command-line tools can provide the most detailed information for investigating the issue further?

ipconfig

arp

nslookup

pathping

NO.176 A systems administrator is tasked with configuring desktop systems to use a new proxy server that the organization has added to provide content filtering. Which of the following Windows utilities IS the BEST choice for accessing the necessary configuration to complete this goal?

Security and Maintenance

Network and Sharing Center

Windows Defender Firewall

Internet Options

NO.177 A technician requires graphical remote access to various Windows, Linux, and macOS desktops on the company LAN. The security administrator asks the technician to utilize a single software solution that does not require an external internet connection. Which of the following remote access tools is the technician most likely to install?

VNC

RMM

RDP

SSH

VNC (Virtual Network Computing) is a remote access tool that allows the technician to access and control various Windows, Linux, and macOS desktops on the company LAN using a graphical user interface. VNC does not require an external internet connection, as it works over a local network or a VPN. VNC uses a client-server model, where the server runs on the remote desktop and the client connects to it from another device. VNC can transmit the keyboard and mouse events from the client to the server, and the screen updates from the server to the client, enabling the technician to interact with the remote desktop as if it were local12.
VNC is a better option than the other choices because:
RMM (Remote Monitoring and Management) (B) is not a single software solution, but a category of software solutions that enable IT professionals to remotely monitor, manage, and troubleshoot multiple devices and networks. RMM software may include remote access tools, but also other features such as patch management, backup and recovery, security, reporting, and automation. RMM software may require an external internet connection, as it often relies on cloud-based services or web-based consoles34.
RDP (Remote Desktop Protocol) © is a remote access tool that allows the technician to access and control Windows desktops on the company LAN using a graphical user interface. However, RDP is not compatible with Linux or macOS desktops, unless they have third-party software installed that can emulate or translate the RDP protocol. RDP also has some security and performance issues, such as encryption vulnerabilities, bandwidth consumption, and latency problems56.
SSH (Secure Shell) (D) is a remote access tool that allows the technician to access and control various Windows, Linux, and macOS desktops on the company LAN using a command-line interface. SSH does not require an external internet connection, as it works over a local network or a VPN. SSH uses encryption and authentication to secure the communication between the client and the server. However, SSH does not provide a graphical user interface, which may limit the functionality and usability of the remote desktop7 .
Reference:
1: What is VNC? – Definition from Techopedia1 2: How VNC Works – RealVNC2 3: What is Remote Monitoring and Management (RMM)? – Definition from Techopedia3 4: What is RMM Software? – NinjaRMM4 5: What is Remote Desktop Protocol (RDP)? – Definition from Techopedia5 6: Remote Desktop Protocol: What it is and how to secure it – CSO Online6 7: What is Secure Shell (SSH)? – Definition from Techopedia7 : How to Use SSH to Access a Remote Server in Linux or Windows – Hostinger Tutorials

NO.178 A PC is taking a long time to boot. Which of the following operations would be best to do to resolve the issue at a minimal expense? (Select two).

Installing additional RAM

Removing the applications from startup

Installing a faster SSD

Running the Disk Cleanup utility

Defragmenting the hard drive

Ending the processes in the Task Manager

NO.179 A company implemented a BYOD policy and would like to reduce data disclosure caused by malware that may infect these devices. Which of the following should the company deploy to address these concerns?

UAC

MDM

LDAP

SSO

NO.180 While assisting a customer with an issue, a support representative realizes the appointment is taking longer than expected and will cause the next customer meeting to be delayed by five minutes. Which of the following should the support representative do NEXT?

Send a quick message regarding the delay to the next customer.

Cut the current customer’s lime short and rush to the next customer.

Apologize to the next customer when arriving late.

Arrive late to the next meeting without acknowledging the lime.

NO.181 A user called the help desk lo report an Issue with the internet connection speed on a laptop. The technician thinks that background services may be using extra bandwidth. Which of the following tools should the technician use to investigate connections on the laptop?

nslookup

net use

netstat

net user

NO.182 A systems administrator received a request to limit the amount of cellular data a user’s Windows 10 tablet can utilize when traveling. Which of the following can the administrator do to best solve the user’s issue?

Turn on airplane mode.

Set the connection to be metered.

Configure the device to use a static IP address.

Enable the Windows Defender Firewall.

NO.183 A user opened a ticket regarding a corporate-managed mobile device. The assigned technician notices the OS Is several versions out of date. The user Is unaware the OS version is not current because auto-update is turned on. Which of the following is MOST likely the cause of the Issue?

The device does not have enough free space lo download the OS updates.

The device needs domain administrator confirmation to update to a major release.

The device is not compatible with the newest version of the OS.

The device is restricted from updating due to a corporate security policy.

NO.184 An employee has repeatedly contacted a technician about malware infecting a work computer. The technician has removed the malware several times, but the user’s PC keeps getting infected. Which of the following should the technician do to reduce the risk of future infections?

Configure the firewall.

Restore the system from backups.

Educate the end user

Update the antivirus program.

NO.185 A user receives a call from someone claiming to be a technical support agent. The caller asks the user to log in to the computer.
Which of the following security measures should the user take to ensure security and privacy?

Only accept calls from known people.

Disregard any suspicious emails.

Update the antivirus software.

Enable two-factor authentication.

Install a malware scanner.

NO.186 A technician needs to transfer a file to a user’s workstation. Which of the following would BEST accomplish this task utilizing the workstation’s built-in protocols?

VPN

SMB

RMM

MSRA

NO.187 A technician receives a call from a user who is on vacation. The user provides the necessary credentials and asks the technician to log in to the users account and read a critical email that the user has been expecting. The technician refuses because this is a violation of the:

acceptable use policy.

regulatory compliance requirements.

non-disclosure agreement

incident response procedures

NO.188 A user reports that an air-gapped computer may have been infected with a virus after the user transferred files from a USB drive. The technician runs a computer scan with Windows Defender but does not find an infection. Which of the following actions should the technician take next? (Select two).

Examine the event logs.

Connect to the network.

Document the findings.

Update the definitions.

Reimage the computer.

Enable the firewall.

NO.189 The web browsing speed on a customer’s mobile phone slows down every few weeks and then returns to normal after three or four days. Restarting the device does not usually restore performance. Which of the following should a technician check FIRST to troubleshoot this issue?

Data usage limits

Wi-Fi connection speed

Status of airplane mode

System uptime

NO.190 An administrator needs to back up the following components of a single workstation:
*The installation of the operating system
*Applications
*User profiles
*System settings
Which of the following backup methods can the administrator use to ensure the workstation is properly backed up?

Differential

Image

Synthetic

All Obstacles During 220-1102 Exam Preparation with 220-1102 Real Test Questions [Q168-Q191]

Be the first to reply

Leave a Reply Cancel reply