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Exam Questions for L4M5 Updated Versions With Test Engine
CIPS L4M5 Exam Syllabus Topics:
| Topic |
Details |
| Topic 1 |
- Analyse how to assess the process and outcomes of negotiations to inform future practice
- Protecting relationships after the negotiation
|
| Topic 2 |
- Building relationships based on reputation, and trust
- Repairing a relationship
- The relationship spectrum
|
| Topic 3 |
- Analyse the application of commercial negotiations in the work of procurement and supply
- Negotiation in relation to the stages of the sourcing process
|
| Topic 4 |
- Setting targets and creating a best alternative to a negotiated agreement (BATNA)
- Collaborative win-win integrative approaches to negotiations
|
| Topic 5 |
- Macroeconomics and its influence on commercial negotiations
- Contrast the economic factors that impact on commercial negotiations
|
| Topic 6 |
- Setting objectives and defining the variables for a commercial negotiation
- Use of telephone, teleconferencing or web based meetings
|
| Topic 7 |
- Identify the different types of relationships that impact on commercial negotiations
- Pragmatic and principled styles of negotiation
|
| Topic 8 |
- How purchasers can improve leverage with suppliers
- The importance of power in commercial negotiations
|
| Topic 9 |
- How behaviours should change during the different stages of a negotiation
- Compare the key communication skills that help achieve desired outcomes
|

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